I'm installing a new NS server and the Agent installs but no GUID is assigned and no policys pushed down.
We're installing via job from the Deployment Console. \\(server name)\nscap\bin\win32\x86\ns client package\AeXNSC.exe. Switches NS=(fqdn of server) NSWEB=http://(server name)/altiris
How long are you waiting? It usually takes as much as 15 minutes for a GUID to be assigned. If you run that on a command line from the system that isn't getting the GUID does it work? Are there any errors in the a.logs?
Here's the log view from the PC I'm trying to install. <event date='Dec 12 11:41:32' severity='4' hostName='CM4-I315-T' source='ServerSettings' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715625' > <![CDATA[Next policy request from server f7.stratcomt.emil.mil will be at 2007-12-12 11:44:32, in 3 minutes]]> </event> <event date='Dec 12 11:41:32' severity='1' hostName='CM4-I315-T' source='HttpRequest' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715843' > <![CDATA[GET NTLM: Response to server challenge denied, check credentials are correct]]> </event> <event date='Dec 12 11:41:32' severity='2' hostName='CM4-I315-T' source='AeXNetworkTransport' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715859' > <![CDATA[Get 'HTTP://f7/altiris/NS/Agent/CreateResource.aspx?xml=%3CResource%20typeGuid%3D'493435F7-3B17-4C4C-B07F-C23E7AB7781F'%3E%3CAttribute%20name%3D'Domain'%20value%3D'STRATCOMT'%2F%3E%3CAttribute%20name%3D'Name'%20value%3D'CM4-I315-T'%2F%3E%3CAttribute%20name%3D'Altkey1'%20value%3D''%2F%3E%3CAttribute%20name%3D'Altkey2'%20value%3D'00-19-D1-87-21-49'%2F%3E%3C%2FResource%3E' failed: HTTP error: 401 Unauthorized (-2147209951)]]> </event> <event date='Dec 12 11:41:32' severity='2' hostName='CM4-I315-T' source='CoNetworkTransport(116)' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715859' > <![CDATA[HTTP error: 401 Unauthorized (-2147209951)]]> </event> <event date='Dec 12 11:41:32' severity='1' hostName='CM4-I315-T' source='ConfigServer' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715859' > <![CDATA[RequestPolicies failed: HTTP error: 401 Unauthorized (-2147209951)]]> </event> <event date='Dec 12 11:41:32' severity='4' hostName='CM4-I315-T' source='ServerSettings' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715859' > <![CDATA[Next policy request from server f7.stratcomt.emil.mil will be at 2007-12-12 11:44:32, in 3 minutes]]> </event>
Looks like you've got some sort of authentication issues going on. Might want to check the credentials you are using.
If you search the altiris KB for you will get quite a few hits. Probably something to do with anonymous access forbidden in IIS or the IUSR account has had privileges stripped. Just thinking out loud.