Pxe error PXE-E74

Discussion in 'Network - PXE, DHCP, NICs, Multicasting' started by colin, Jul 31, 2006.

  1. colin New Member

    I have a DS 6.5 SP1 Build 241. PXE is on the same box as our DHCP server and the DS is on it own box (Both are Windows 2003 Server). We just started getting this error when clients boot


    PXE-E74 - Bad or missing PXE menu and/or prompt information

    Any idea what is causing this?

    My other issue is that it seems that the PXE service is not writing any log files. I verified my setting in the Data Logs tab of the PXE Conifg utility.



    -Colin
    colin, Jul 31, 2006
    #1

  2. dominique Sticky...

    Hello,

    Did you verify the mapping to the servers for the client it seems the boot is not able to connect to the PXE server?
    Verify you could map the PXE server from the Client.

    Thanks,
    Dom
    dominique, Aug 1, 2006
    #2

  3. colin New Member

    Dom

    What do you mean by "map the PXE server from the client"? I have 15+ PXE boot menus but PXE errors our before I even ge the PXE menu to choose from.

    -Colin


    colin, Aug 1, 2006
    #3

  4. JAustgen Site Administrator (Ex-SQL Savant)

    Colin,

    Have you tried restarting the PXE Manager service on the DS? How about the PXE server service on the DHCP server?
    JAustgen, Aug 1, 2006
    #4

  5. colin New Member

    Looks like it's re-install time.... :( Seems like that is always the fix for Altiris products ;)



    http://kb.altiris.com/article.asp?article=17952&p=3


    Cause

    Cause #1

    The DHCP server has scope option 043 - Vendor Specific Info set


    Or

    Cause #2

    The PXE installation is corrupt

    Resolution


    Solution to cause #1
    Disable and remove any values set for scope option 043 - Vendor Specific Info from the DHCP server if enabled.


    Solution to cause #2

    Reinstall PXE and PXE Manager

    How do I reinstall my DS 6.5 PXE Manager and PXE server cleanly so that nothing is carried over from the previous corrupt installation?
    colin, Aug 1, 2006
    #5

  6. JAustgen Site Administrator (Ex-SQL Savant)

    So restarting the services didn't help?
    JAustgen, Aug 1, 2006
    #6

  7. colin New Member

    I rebooted both the DS and the PXE/DHCP boxes last night and that did not fix the issue.

    -Colin
    colin, Aug 1, 2006
    #7

  8. colin New Member

    We had 20 PXE menus and removed 2 of them and restarted PXE. This seems to have fixed the issue. With only 18 PXE menus, PXE now works. My co-worker saw a post where another person had a PXE issue when have 20 or more PXE menus. PXE worked for about 20 more minutes and then died. Trying to restart did not work.

    The fix was to remove PXE and reinstall. I followed the Altiris KB Article ID 3724 (http://kb.altiris.com/article.asp?article=3724&p=3) and was able to do a clean reinstall.
    colin, Aug 4, 2006
    #8

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