"The system cannot find the drive specified"

Discussion in 'Deployment Server' started by nclarkson, Apr 26, 2007.

  1. nclarkson New Member

    Hi all,

    I've got an imaged Windows 2003 SP1 job that does several things post imaging; like NIC teaming, setting the correct IP/DNS settings etc.. However, I have one blade that errors with "The system cannot find the drive specified" when I try and copy the teamcfg.xml to the C: drive. To get past this error I manually copied the file and continued the job. However a subsequent job copying over a modified usrlogon.cmd (these are Citrix servers) fails with the same error message. If I copy to temp:(filename) it copies OK, but it will not copy a file to the C: or D: drives.

    The same job worked on 47 other blades and the hardware is identical. The drive is not a mapped drive, but the local hard drive. There are no errors anywhere on the Altiris server or the blade.

    Anyone have any ideas? Because I'm lost.

    Cheers,

    Nick
  2. MyITGuy New Member

    Issue

    A job fails with "The system cannot find the drive specified" when using Copy File To from the Altiris Deployment Server to a system that has remapped drives (such as Citrix).

    Scope

    Altiris Deployment Solution 6.8 SP2 (Confirmed)

    Cause

    The 'drive specified' was not listed in the Drives section of the Properties view of the computer object in the Altiris Deployment Server console. This is caused by the Altiris Deployment Server Client (AClient) running an inventory prior to the drives being remapped.

    More Information

    How to verify remapped drives have been inventoried

    1. Right-click the computer object in the Altiris Deployment Console and choose Properties.
    2. On the left side, choose Drives.
    3. On the right side, the drive letters should be the remapped drive letters.

    Resolution

    Automated

    A Get Inventory task should be added as the final task to all system configuration (including image deployment) jobs.

    Manual

    1. Right-click the computer object in the Altiris Deployment Console and choose Advanced.
    2. Select Get Inventory.
    3. Use the 'How to verify remapped drives have been inventoried' procedure from More Information to verify the drives have been inventoried.

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