Carboncopy is not working

Sudeee · 02-06-2009, 04:23 AM

Hi All,

I am Using CC 6.2 .I have created a security sole for my helpdesk people as Carbon copy.
but they are not able to tack the CC remote on WAN location .
if they tack a remote form NS it is working .
We are using frontage as a firewall and in my local firewall we have allowed Any traffic in and any traffic out.
is frontage sniffer we are not able to see the acknowledgement from the host
can some one guide me what shall i do

luke.S · 04-07-2009, 06:58 PM

Hi Sudeee

I think that AKB 2300 could help you to troubleshooting this case: https://kb.altiris.com/article.asp?article=2300&p=1

Regards,