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Carboncopy is not working
Hi All,
I am Using CC 6.2 .I have created a security sole for my helpdesk people as Carbon copy.
but they are not able to tack the CC remote on WAN location .
if they tack a remote form NS it is working .
We are using frontage as a firewall and in my local firewall we have allowed Any traffic in and any traffic out.
is frontage sniffer we are not able to see the acknowledgement from the host
can some one guide me what shall i do
 
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