NS/Helpdesk ActiveX controls MSI?

biosphere · 08-20-2008, 04:57 AM

Hello,

Has anyone been able to package all these controls into an MSI? If so, would you be willing to share it, or share the steps necessary to build one?

We're facing an implementation across a vast amount of Citrix servers, and I'm not very keen on manually installing (or scripting an installation of) NSCabInstaller.exe. SWD or DS is not an option either, as the Citrix servers won't have any agents installed. Obviously users will not have administrative privileges on the servers either.

I've tried Wise SetupCapture in various configurations, but no luck. The closest I got was to start capture on a clean client, load all the various pages in order to trigger installation of the controls in IE and then end the capture. The package builds fine, but the controls don't seem to register no matter what I do.

Any help very kindly appreciated.

bgreen · 08-20-2008, 03:40 PM

SetupCapture really isn't a good option here. You could probably build an .msi from scratch using Package Studio. All you really need to do is register all of the ActiveX controls that HD requires.

dmccalla · 08-20-2008, 11:07 PM

Take a look at the following:

https://kb.altiris.com/display/1/art...66&r=0.4828302

https://kb.altiris.com/display/1/art...71&r=0.4993555

There is also an MSI package specifically for the helpdesk controls floating around on the one of the forums but I'm pressed for time to find it at the moment. HTH!