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12-11-2007, 08:59 PM
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#1 (permalink)
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Status: Junior Altiris Admin
Join Date: 12-05-2006
Location: Bellevue, NE
Posts: 19
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Agent Installs no GUID
I'm installing a new NS server and the Agent installs but no GUID is assigned and no policys pushed down.
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12-11-2007, 10:19 PM
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#2 (permalink)
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Status: Altiris Architect (Site Founder)
Join Date: 01-01-2005
Location: RDU, North Carolina, USA
Posts: 4,991
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How is the agent being installed?
__________________
Scire potentia est (knowledge is power)
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12-12-2007, 09:42 AM
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#3 (permalink)
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Status: Junior Altiris Admin
Join Date: 12-05-2006
Location: Bellevue, NE
Posts: 19
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We're installing via job from the Deployment Console. \\(server name)\nscap\bin\win32\x86\ns client package\AeXNSC.exe. Switches NS=(fqdn of server) NSWEB=http://(server name)/altiris |
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12-12-2007, 09:54 AM
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#4 (permalink)
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Status: Altiris Architect (Site Founder)
Join Date: 01-01-2005
Location: RDU, North Carolina, USA
Posts: 4,991
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How long are you waiting?
It usually takes as much as 15 minutes for a GUID to be assigned.
If you run that on a command line from the system that isn't getting the GUID does it work?
Are there any errors in the a.logs?
__________________
Scire potentia est (knowledge is power)
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12-12-2007, 01:11 PM
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#5 (permalink)
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Status: Junior Altiris Admin
Join Date: 12-05-2006
Location: Bellevue, NE
Posts: 19
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Here's the log view from the PC I'm trying to install.
<event date='Dec 12 11:41:32' severity='4' hostName='CM4-I315-T' source='ServerSettings' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715625' >
<![CDATA[Next policy request from server f7.stratcomt.emil.mil will be at 2007-12-12 11:44:32, in 3 minutes]]>
</event>
<event date='Dec 12 11:41:32' severity='1' hostName='CM4-I315-T' source='HttpRequest' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715843' >
<![CDATA[GET NTLM: Response to server challenge denied, check credentials are correct]]>
</event>
<event date='Dec 12 11:41:32' severity='2' hostName='CM4-I315-T' source='AeXNetworkTransport' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715859' >
<![CDATA[Get 'HTTP://f7/altiris/NS/Agent/CreateResource.aspx?xml=%3CResource%20typeGuid%3D' 493435F7-3B17-4C4C-B07F-C23E7AB7781F'%3E%3CAttribute%20name%3D'Domain'%20v alue%3D'STRATCOMT'%2F%3E%3CAttribute%20name%3D'Nam e'%20value%3D'CM4-I315-T'%2F%3E%3CAttribute%20name%3D'Altkey1'%20value%3D ''%2F%3E%3CAttribute%20name%3D'Altkey2'%20value%3D '00-19-D1-87-21-49'%2F%3E%3C%2FResource%3E' failed: HTTP error: 401 Unauthorized (-2147209951)]]>
</event>
<event date='Dec 12 11:41:32' severity='2' hostName='CM4-I315-T' source='CoNetworkTransport(116)' module='AeXNetComms.dll' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715859' >
<![CDATA[HTTP error: 401 Unauthorized (-2147209951)]]>
</event>
<event date='Dec 12 11:41:32' severity='1' hostName='CM4-I315-T' source='ConfigServer' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715859' >
<![CDATA[RequestPolicies failed: HTTP error: 401 Unauthorized (-2147209951)]]>
</event>
<event date='Dec 12 11:41:32' severity='4' hostName='CM4-I315-T' source='ServerSettings' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='776' thread='1280' tickCount='12715859' >
<![CDATA[Next policy request from server f7.stratcomt.emil.mil will be at 2007-12-12 11:44:32, in 3 minutes]]>
</event>
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12-12-2007, 01:23 PM
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#6 (permalink)
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Status: Altiris Architect (Site Founder)
Join Date: 01-01-2005
Location: RDU, North Carolina, USA
Posts: 4,991
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Looks like you've got some sort of authentication issues going on.
Might want to check the credentials you are using.
__________________
Scire potentia est (knowledge is power)
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12-12-2007, 03:51 PM
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#7 (permalink)
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Status: Super Altiris Admin
Join Date: 03-08-2006
Location: Baltimore, MD
Age: 30
Posts: 681
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If you search the altiris KB for
Quote:
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401 Unauthorized (-2147209951)
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you will get quite a few hits.
Probably something to do with anonymous access forbidden in IIS or the IUSR account has had privileges stripped.
Just thinking out loud.
__________________
3rd Floor Garage Door Operator
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12-13-2007, 05:04 AM
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#8 (permalink)
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Status: Super Altiris Admin
Join Date: 11-09-2006
Location: London
Posts: 905
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Quote:
Originally Posted by TRYDL
If you search the altiris KB for you will get quite a few hits.
Probably something to do with anonymous access forbidden in IIS or the IUSR account has had privileges stripped.
Just thinking out loud.
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We found the IUSR_ account was in the GUESTS Local Group on our NS, remove it from the group. |
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