ramoody

I have had the devious task of making sure all servers are pointing to the new Notification Server. Some servers have been easy, while others have made me say bad words...

One of the many problems I have come across is this...
The server is listed in the All Windows NT/2000/XP/2003/Vista Computers with no Altiris Agent installed. The crazy thing is I know I installed the agent on the server.

When I checked the Altiris Agent details, I noticed that the Altiris Server name has a double extension, i.e. AltirisNS01.ad.company.net.ad.company.net

My solution has been to remove the agent using AeXAgentUtil.exe /clean.

Has anyone seen this before, and other than my fix, do anyone have a better suggestion???

Thanks!!!

nrhudson

Rather than removing the client, you could change the server name listed on the agent using the aexagentutil.exe with the /server: option.

Example:

"%programfiles%altiris\altiris agent\aexagentutil.exe" /server:my.fully.qualified.ns.server.name

I have ran into situations with client installs configured with the FQDN in accessing the software portal correctly so as long as DNS is working correctly you could just use /server:myservername

__________________
Nate Hudson
MCSA, MCSE, ACE, AAC
Senior Systems Engineer
www.wbmi.com

ramoody

Actually I already tried that... I was already using that command on servers repointing from the old NS to our new NS. When I first saw the "bizarre naming" I tried using that command, and it didn't work.

I apologize for not mentioning that point as well.