pmimport folder has multiple pmimport subfolders...

JenH · 08-16-2005, 08:19 PM

I was getting ready to deploy the latest MS Updates when I noticed my # of Updates vs. # Downloaded was all messed up again on some of the updates. MS05-039 is one of them. It shows 18 updates, but only 2 downloaded. It should show 3 updates and 3 downloaded.

So I disabled the task and checked the pmimport folder. What I found was surprising.

My pmimport folder has MULTIPLE pmimport subfolders (see attachment).

Is this normal? I had never noticed this before. I'm wondering if it's tied to another problem I noticed with my Package Servers having duplicate packages for the same updates.

Nick · 08-17-2005, 12:24 AM

Jen,

I've heard of this problem but never seen it. There should be a fix for it with PM 6.1 HF 1.

Removing the long path from the Import Microsoft Software Management Resource item and re-importing the item, this issue should get resolved.

To export the item and workaround the problem, do the following:

1. Delete all the unwanted pmimport folders from the file structure.
2. Export the following from the NS Console
Configuration - Solution Settings - Software Management - Patch Management - Microsoft Setting - Import Microsoft Software - Import Microsoft Software Management Resources
3. Open this item for editing and look for the tag <productSubdirectory> and clean any unwanted directories in this tag; originally it should be <productSubdirectory>Import\pmimport</productSubdirectory>
4. Run AeXConfig.exe /configure Xml_File_You_Just_Edited.xml

This should fix the problem.

* All Advice is provided AS-IS, not responsible for any damages resulting for the use of advice.

JenH · 08-17-2005, 02:35 PM

Looks like that did the trick! Thanks!

Nick · 08-17-2005, 02:49 PM

Glad to help Jen.

sgrasso · 08-25-2005, 05:21 PM

I have the same problem with only a few subdirectory levels and I'm running ns 6.0.5287 with sp2 hotfix 0018 and patchmanagement 6.1.1398

My question is in following your step:

"To export the item and workaround the problem, do the following:

1. Delete all the unwanted pmimport folders from the file structure.
2. Export the following from the NS Console
Configuration - Solution Settings - Software Management - Patch Management - Microsoft Setting - Import Microsoft Software - Import Microsoft Software Management Resources
3. Open this item for editing and look for the tag <productSubdirectory> and clean any unwanted directories in this tag; originally it should be <productSubdirectory>Import\pmimport</productSubdirectory>
4. Run AeXConfig.exe /configure Xml_File_You_Just_Edited.xml "

I note a difference in the tree structure on the configuration tab.
mine is Configuration - Solution Settings - Software Management - Patch Management -server settings- Microsoft Setting - Import Microsoft Software - Import Microsoft Software Management Resources
I'm assuming this is due to the version I'm running.

I have exported and edited the xml export using XML marker (neat freebie)
but step four I'm lost on. should this be done on the server from a command line?

Thanks
Sal

Nick · 08-25-2005, 10:43 PM

Quote:

I have exported and edited the xml export using XML marker (neat freebie)
but step four I'm lost on. should this be done on the server from a command line?

That is correct.

sgrasso · 08-29-2005, 11:28 AM

In following step four, a path to the file is required. Should I be pointing to my exported edited copy, the original source path? or should I be moving my edited copy to a specific location first then running the config utility?

thanks

Nick · 08-29-2005, 11:34 AM

Location of the edited xml should not matter. Just make sure to point to the correct location for it when running AeXConfig.exe /configure.